Workflow Basics 110 Course – Create Workflow An unknown server error appeared

  • Andrew
    Participant
      Has successfully completed the online course Introduction
    1 year, 2 months ago #44806

    Workflow Basics 110 Course – Create Workflow

    Error

    An unknown server error appeared. Please try again later.

     

    I was here.  The video at 42 seconds shows me what to do.

    42 seconds create workflow

     

    request workflow sf default

     

    I copied everything.  When I click Create, then I get the error below.

     

    request workflow error message server

     

    Armin Winkler
    Moderator
      Has successfully completed the online course Introduction
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      Has successfully completed the online course Basics (100)
    1 year, 1 month ago #44960
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    Hi A,

     

    please try to update your Simplifier instance to the latest quality update available for the release build you are currently using (either release 8 or release 8 EHP 1). You can find the latest changes and build numbers in our changelog here in the community. Also, you should make sure that your user has the necessary Workflow-related permissions assigned to them. All relevant permissions are listed and explained in greater detail on our respective documentation page. Additionally, please check whether the workflow-designtime docker container is properly running in your hosting environment as a prerequisite for using the Workflow function in Simplifier.

     

    Should the error persist even after taking all the above-mentioned steps into consideration, please create a ticket in our decicated support portal or ask the person responsible for Simplifier in your organisation to do so in your name. This is in accordance with our standard support process for Simplifier-related issues.

     

    Thank you in advance and kind regards,

     

    Armin

    Chris Bouveret
    Keymaster
      Has successfully completed the online course Introduction
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      Has successfully completed the online course Advanced (320)
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    1 year, 1 month ago #44964
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    Hi A.

    I just updated your Simplifier Free Trial Instance to the latest hotfix. This should solve the problem.

    Please check

    Best Regards

    Chris

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