[Christopher Steinbach]

4 weeks, 1 day ago #69201

Hi Simplifier,

I would be interested to know whether the Simplifier Mobile Client registers a Simplifier schema in order to implement deep links to business apps from, for example, an email.

A deep link like described here.

Thank you and best regards

Christopher

[Armin Winkler]

3 weeks, 6 days ago #69237

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Hi Christopher,

our Simplifier Mobile Client indeed offers the possibility to use deep links to business apps which should meet your requirements exactly. In such a deep link, a specific Simplifier schema (‘simplifierclient’) is used, that’s right. You can find the related documentation here. Please let us know whether this answers your question.

Kind regards,

Armin

[Christopher Steinbach]

3 weeks, 3 days ago #69238

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Hello Armin,

That looks exactly like what I was looking for. Thank you very much.

[Christopher Steinbach]

3 weeks, 1 day ago #69243

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Hi Armin,

Unfortunately, we have found that the deep link feature does not work as we would have expected. The fact that a deep link is only executed if a business app is not already running makes the feature pretty useless for us. I understand that the intention was to prevent app states from being overwritten in an uncontrolled manner, but simply letting the deep link fail  is not acceptable. Why not include a simple message box, as is the case with workflow push notifications, asking the user if they want to exit the current application?

[Lukas Henninger]

3 weeks ago #69246

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Hi Christopher,

this limitation is an intended feature in order to prevent potential data loss. This is also stated in the documentation.
However, mitigating this issue in a similar manner as with the workflows, which suffer from the same problem, is a good idea.
If possible, I kindly ask you to create a feature request in our Ideas portal.

Kind Regards
Lukas