[Muzzammil Ahmed]

2 years, 9 months ago #34062

Hello Team,

I am trying to login through the mobile client but it gives me error and asks me for a SSL certificate. I somehow managed to switch to the dev release of mobile client and logged in.

But now, I need to show up for an internal team demo and I want to present it on the production app. So, I would like if you guys can help me in creating or guiding on hoe to create SSL security certificate for simplifier’s mobile client.

Thanks.

[Christian Kleinschroth]

2 years, 9 months ago #34066

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This happens if your TLS Certificate is self-signed and not accepted as Trusted Certifcate Authority. As you already found out, the dev mode allows you skip and ignore the TLS Certificate.

[Armin Winkler]

2 years, 9 months ago #34069

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Hi Muzzammil,

 

adding to Christian’s reply: Please make sure to set up TLS properly by placing the full SSL certificate chain in the respective folder of your installation and referencing them in the configuration of the reverse proxy service. See our documentation for further instructions for an onpremise installation here: https://community.simplifier.io/doc/installation-instructions/on-premise/installing-premise-image/ (Step 5).

 

Kind regards,

Armin

[Muzzammil Ahmed]

2 years, 8 months ago #34428

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Hi Team,

I am still facing problem during setting up SSL certificate into the simplifier environment. I tried to follow the steps mentioned earlier in this thread but didn’t succeed. I was not able to find security.toml file, no particular path ‘/etc/simplifier/traefik’. I request you if you can help me with coming out of this situation.

Thanks.

Kind regards,
Muzzammil Ahmed.

[Jennifer Häfner]

2 years, 8 months ago #34434

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Hi Muzzammil,

The instruction page that Armin posted also describes how to set up the folders in your host system and how to get the Simplifier setup files (step 2 and step 3): https://community.simplifier.io/doc/installation-instructions/on-premise/installing-premise-image/

Please check these instructions to get the necessary folders and files.