Bug in Signature-Pad Widget

  • tedersm
        2 days ago #62596

        Hello Simplifier Team,

        We have built a forms application that incorporates the Signature Pad widget.

        We’ve added an image upload feature to the Signature Pad, and users also have the option to sign directly on the screen via touch or mouse input.

        After filling in all the information on the form, users are directed to a Form Review Page to verify their inputs. If one or more inputs are incorrect, they can click a “Correct” button to return to the form. However, after doing so, the Signature Pad widget exhibits a bug: it does not display the signature/image the user had previously entered (please refer to the attached pictures). The first picture shows the Signature Pad before the “Correct” button is pressed, and the second picture shows it afterwards.

        Could you please take a look at this issue? It might be a general problem.

        Thank you & Best Regards,

        Markus

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        Lukas Henninger
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          4 hours ago #62618
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          Hi Markus,

           

          this is actually expected.  Once the widget is redrawn there is no signature.

          You could create a variable of type string and before you navigate away you use an ui action to store the image in the variable. Once you go back to the screen, use another ui action to set the saved image to the image of the SignaturePad widget.

          I hope this solves your issue

          Kind Regards
          Lukas

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