A malfunction can cause a large number of notifications and interruptions. In order to avoid consequential damage, it is therefore necessary to optimally respond to disturbances. This requires efficient documentation and identification of the responsible standby personnel. An overview of responsible personnel is also vital to ensure optimal and safe deployment in the supply area.
In BTC’s application, malfunctions from upstream systems, incident management and the documentation of incident handling can be processed. It also includes evaluation and report generation. In particular, the application is intended for the avoidance of disturbances that affect people and the environment with an integrated checklist solution.